Case Study: PPL Motorhomes improves customer communication and saves time with Kenect

PPL Motorhomes - Customer Case Study

PPL Motorhomes, a large RV consignment dealer serving Texas and Florida, needed a faster, more efficient way to stay in contact with customers. Before using Kenect, the team relied heavily on phone calls, which consumed too much time and made it difficult to track communication with both buyers and sellers.

Kenect implemented business texting, online reviews, web leads, and payments to help PPL Motorhomes communicate more quickly and monitor conversations in one platform. The results included 105+ new Google reviews, 150+ leads in the first 31 days, and a time savings of 2–3 hours per employee per day. PPL Motorhomes also said Kenect was easy to adopt and improved customer communication significantly.

PPL Motorhomes

Kevin Hoffpauir

Vice President of Sales