Case Study: PleasureLand RV saves time and improves customer communication with Kenect

Pleasureland RV - Customer Case Study

PleasureLand RV, a premier RV dealership in the Upper Midwest, needed a better way to handle customer payments, collect reviews, and communicate consistently. With Kenect’s business texting, online reviews, and payments tools, the team was looking to replace insecure phone-based payment collection and improve customer follow-up.

Kenect helped PleasureLand RV create a secure payment process, automatically text customers after a sale to make leaving reviews easier, and streamline communication through texting. As a result, PleasureLand RV saved 2–3 hours per employee per day, improved its ability to send pictures and videos of units to customers, and found that customers were much more willing to complete deposits through Kenect because of the platform’s security.

PleasureLand RV

Vinny Binsfeld

PleasureLand RV