Kenect
34 Case Studies
A Kenect Case Study
Montgomeryville Cycle Center, a powersports dealership in Hatfield, PA, needed a better way to stay in touch with customers during COVID, collect more consistent online reviews, drive more inbound website leads, and integrate texting with its existing systems. The dealership turned to Kenect, using business texting, online review generation, and web lead tools to address these challenges.
Kenect text-enabled Montgomeryville Cycle Center’s main business number, sent review requests to satisfied customers, added a “Text Us” widget to the website, and integrated the platform with the dealership’s DMS. The results included a steady stream of 5-star reviews, increased leads and revenue, seamless system integration, 11,462 total text messages, 1,891 inbound web leads in 2020, and 94 online reviews generated in 2020.
Scott Michener
Parts Manager