Case Study: Lincolnton Marine streamlines service payments with Kenect Text-to-Pay

Lincolnton Marine - Customer Case Study

Lincolnton Marine, a long-established marine dealer in Lincolnton, GA, wanted a safer and more efficient way to collect service payments. With Kenect’s Text-to-Pay solution, the company aimed to eliminate employees writing down credit card numbers, streamline service operations, and make after-hours drop-off and pickup payments easier for customers.

Kenect implemented Text-to-Pay so Lincolnton Marine’s service team could request payments by text instead of manually handling payment details. In six months, the dealership processed more than $40,000 in service transactions through text requests, while saving about 10 minutes per transaction, reducing payment errors, and cutting unnecessary steps for both staff and customers.

Lincolnton Marine

Michael Savici

Sales