Case Study: Johnson City Kubota & Equipment improves customer communication and lead management with Kenect

Johnson City Kubota & Equipment - Customer Case Study

Johnson City Kubota & Equipment, a dealer in Johnson City, TN, was founded by farmers for farmers and brings over 40 years of experience with Kubota equipment. They needed a better way to stay in contact with customers, send mass alerts, and keep new leads organized, so they turned to Kenect for business texting and lead management tools.

Kenect implemented texting, broadcast messaging, and a centralized lead platform to streamline communication and route leads to the right employee. The results included 10+ new Google reviews, saving 2–3 hours per employee per day, and increased leads from broadcast messaging, while also helping Johnson City Kubota send service updates, alerts, invitations, and special offers more efficiently.

Johnson City Kubota & Equipment

Jessica Landini

Advertising and Marketing Manager