Case Study: Byron Powersports streamlines payments and speeds service tickets with Kenect Text-to-Pay

Byron Powersports - Customer Case Study

Byron Powersports, a powersports and ag dealer in Byron, Georgia, needed a simpler and more secure way to collect deposits and payments, especially for service tickets that were staying open too long. The dealership also wanted to reduce the time employees spent chasing customers through voicemails, phone calls, and emails. Kenect’s Text-to-Pay solution helped address these payment workflow challenges.

With Kenect’s Text-to-Pay, employees could send payment requests by text and customers could pay in just a few taps, improving security, customer confidence, and internal efficiency across departments. Byron Powersports reported strong customer feedback and major time savings, including more than $65,000 in text payment transactions in the first two months. Kenect also helped the dealership cut wait times and close service tickets faster.

Byron Powersports

Aaron Darby

Finance Manager