Case Study: Atlantic Outboard saves 50 hours a week with Kenect

Atlantic Outboard - Customer Case Study

Atlantic Outboard, a New England boat service dealer founded in 1988, needed a better way to reach customers with busy schedules. They struggled to get in touch for appointments, updates, and questions, often getting stuck in endless phone tag. Kenect’s business texting platform helped solve this communication challenge.

With Kenect, Atlantic Outboard implemented business texting so customers could respond faster and more easily, with texts answered 96% of the time. The result was 5x more reviews, 50 hours of labor saved per week, and a better customer experience through quick questions, progress photos, and video updates.

Atlantic Outboard

Gina Trasacco

Atlantic Outboard