Case Study: Action Powersports doubles online reviews and increases web leads with Kenect

Action Powersports - Customer Case Study

Action Powersports, a powersports dealership in Broken Arrow, Oklahoma, wanted to improve customer engagement and drive more online reviews. The team was also losing time to emails and phone calls that often went unanswered, while website visitors were not converting into leads. They turned to Kenect for business texting and web leads.

Kenect implemented a texting solution across the dealership, including a mobile app for employees, a website texting widget, and automated review requests after each sale. The impact was immediate: online reviews more than doubled, web leads increased, and the dealership cut down on wasted time from calls and emails. Action Powersports also sent and received 13,700+ text messages, with faster responses and better customer convenience.

Action Powersports

Justin Deonier

Owner