Case Study: KBC improves visibility and dependency tracking with Kendis

Innovation and inviting change with KBC

KBC, a major banking and insurance company based in Belgium, faced the significant challenge of implementing a large-scale SAFe agile transformation for over 3,000 employees. This effort was further complicated by the onset of the COVID-19 pandemic, which necessitated a remote-friendly solution for their essential Program Increment (PI) Planning events. They needed a tool to replace physical brown-paper planning sessions and turned to the vendor, Kendis, for their solution.

Kendis provided its platform for PI Planning and tracking, enabling KBC to successfully conduct these critical agile ceremonies remotely. The solution allowed them to maintain their transformation momentum, improve visibility, and enhance dependency tracking throughout their organization. While the case study does not list specific quantitative metrics, it highlights that KBC achieved its goal of a sustainable transformation, uniting business and IT departments to deliver greater customer value, and continues to use Kendis for their ongoing journey.

KBC

An Willaert

Transformation Agent