Case Study: Merrow Sewing Machine Company achieves scalable growth and streamlined ERP with Kenandy

Merrow Sewing Machine Company - Customer Case Study

Merrow Sewing Machine Company, a sixth-generation, family-owned manufacturer founded in 1838 and inventor of the overlock stitch, recently launched ActiveSeam — the world’s first branded stitch — creating a licensing-based business model and surging customer demand. That growth, plus the company’s complexity (thousands of parts, custom machines, sales in 65 countries and continual product iteration), exposed limitations in its legacy on-premise ERP for order tracking, reporting, inventory control and economical customization.

By adopting Kenandy’s cloud ERP on the Salesforce platform, Merrow gained real-time visibility, seamless order and inventory management, and an extensible, non-programmer-friendly system that supports quick iteration and integrations. The result was improved performance with a small staff, faster launches of new businesses under Merrow Global, lower IT overhead, and renewed focus on growth and profitability.

Merrow Sewing Machine Company

Charlie Merrow

CEO, Merrow Sewing Machine Company