Case Study: Big Heart Pet Brands achieves scalable, automated cloud ERP and improved visibility with Kenandy

Big Heart Pet Brands - Customer Case Study

Big Heart Pet Brands, a $2.3 billion maker of well-known pet food and treat brands (Milk-Bone, Meow Mix, Kibbles ’n Bits, etc.), was struggling with a patchwork of cumbersome, costly legacy ERP systems and roughly 90 disparate applications as its business and product lines grew. The company needed a more agile, scalable platform to simplify operations, support acquisitions and growth, and eliminate manual, error-prone processes.

Big Heart moved to the Kenandy ERP cloud on the Salesforce1 Platform, consolidating systems and running corporate financials, five manufacturing sites, 11 warehouses, and integrations with co-packers and customers. Implemented via agile sprints on time and on budget, the new system enabled touchless order processing, replaced spreadsheet-driven pricing, improved lead-time and transit optimization, increased visibility across the business, and lowered IT costs while improving speed, accuracy, and scalability.

Big Heart Pet Brands

Dave McLain

Senior Vice President, Chief Information Officer, and Chief Procurement Officer, Big Heart Pet Brands