Case Study: Maryland Company reduces ER overutilization and saves hundreds of thousands with Kelly Benefits KBS Drive

Maryland Company saves hundreds of thousands of dollars with Kelly Benefits

The Maryland Company, a firm with 5,000 employees on its medical plan, was facing the common challenge of escalating and unsustainable health plan costs. To address this, they partnered with Kelly Benefits and utilized its KBS Drive data analytics service to understand the specific drivers behind their healthcare spending.

Kelly Benefits analyzed the company's claims data and identified over $500,000 in emergency room claims that could have been treated at more affordable urgent or primary care facilities. Their solution was a targeted communication campaign for high utilizers and a plan design change that eliminated urgent care copays while implementing an ER copay. This intervention resulted in the client realizing hundreds of thousands of dollars in savings in the following year by successfully redirecting care to more appropriate facilities.