Case Study: a healthcare service provider achieves lower health care costs with Kelly Benefits

Healthcare Service Provider - Customer Case Study

Kelly Benefits worked with a healthcare service provider facing rising health plan costs and the challenge of identifying where claims spending was coming from. Using KBS Drive data analytics, Kelly Benefits analyzed claims data to uncover high-cost claims, utilization patterns, and plan design gaps that were driving unnecessary spending.

Kelly Benefits then used those insights to guide targeted interventions, including plan design changes, network adjustments, carrier negotiations, and employee communications to redirect care to lower-cost, more appropriate providers. The case study reports savings such as more than $1.4 million on specialty pharmacy J codes, over $250,000 annually on certain procedures, and hundreds of thousands more from reducing ER overuse, with mental health clients seeing 25–30% savings.