Case Study: a 4th largest specialty generic pharmaceutical company globally achieves automated global insurance management with Kellton

a 4th largest specialty generic pharmaceutical company globally modernizes insurance operations across 100+ countries with Kellton

The customer, a leading Indian multinational and the 4th largest specialty generic pharmaceutical company globally, faced challenges with its outdated Global Insurance Portal. Its manual processes for underwriting, claims, endorsements, and premium deposit management were misaligned with the scale of its operations across 100+ countries, introducing error risk and compliance gaps. Kellton was engaged to undertake a comprehensive overhaul of the portal.

Kellton enriched the portal by building four interconnected modules on the ASP.NET MVC and Microsoft .NET stack. This solution automated financial year-wise policy schedules, delivered entity-specific premium reconciliation with automated alerts, and fully digitized the end-to-end claims and endorsement lifecycles with comprehensive audit trails. As a result, Kellton established a fully operational, compliance-ready platform that replaced all manual processes, providing the client with real-time control and accuracy across its global insurance operations.