Case Study: ICM Capital achieves 64% time savings in leave and attendance management with Keka

ICM Capital shifts from Email Approvals to Automation

ICM Capital, a UK‑based multi‑regulated global financial services firm, faced scaling HR challenges as headcount grew across countries: manual leave and attendance processes, long email approval chains, inconsistent policies, and fragmented employee data. To replace these bottlenecks, ICM Capital selected Keka and adopted its HR platform (initially focusing on leave and attendance, later adding the expense module).

Keka automated leave approvals, centralized employee records, provided real‑time attendance logs, configurable policies, and mobile expense claims with receipt capture, removing manual email workflows. The Keka implementation delivered measurable impact: 64% time saved in leave and attendance management, 48 hours saved in employee management, 23% productivity uplift, 99% accuracy in attendance capture, and notable increases in employee satisfaction (55%) and organizational transparency (60%).

ICM Capital

Zain

IT Specialist