Case Study: Lumel (BI software company) achieves 30-minute payroll processing and streamlined HR operations with Keka HRMS

From to A quest for a more advanced HRMS Frustration Functionality

Lumel, a Chennai-based business intelligence software company with 200+ employees, struggled with Zoho People after restructuring: steep price increases, difficult policy configuration, slow customer support (first reply ~48 hours), and standalone modules that made HR tasks and payroll time-consuming. Seeking a better HRMS, Lumel evaluated options and chose Keka.

Keka delivered a configurable HRMS with pre-loaded leave policy templates, an intuitive UI and social wall, prompt chat support, and fully integrated modules for attendance, leave and payroll. As a result, Lumel cut payroll processing from 2–4 days to about 30 minutes, reduced support turnaround to 2–3 hours, and achieved synchronized HR data and faster, more user-friendly HR operations with Keka.

Lumel

Brinda Jayaraman

Designated Partner