Case Study: Cloud Desk achieves HR transformation and workforce efficiency with Keka

Cloud Desk’s HR Transformation Path to Workforce Efficiency

Cloud Desk is an IT service provider operating in the UAE and India that was struggling with time-consuming, error-prone payroll, no data-migration capabilities, manual switching between business entities, and the absence of a helpdesk to track HR issues. They engaged Keka and adopted Keka’s automation-driven HRMS to meet requirements like integrated attendance and payroll, multi-entity support, and an employee helpdesk.

Keka implemented effortless attendance tracking, automated payroll (removing Excel dependency and simplifying cross-entity INR/AED payroll), and a centralized helpdesk for ticketing and real-time updates. As a result, Cloud Desk now manages 148 employees with aggregate attendance at 77%, average work hours of 7h 25m/day and average overtime of 1 hr/day, faster payroll processing through smooth data migration, and streamlined multi-entity HR operations thanks to Keka.

Cloud Desk

Swathi Vigneshwar

Talent Acquisition Manager