Case Study: Irish Retail Bank achieves AML compliance, audit-ready records and faster access with Kefron

Irish Retail Bank - Customer Case Study

Irish Retail Bank engaged Kefron (Digital Division, working with Kefron Filestores & Shred‑it) to help its Anti Money Laundering (AML) division measure hardcopy compliance across disparate branch-held repositories of individual and corporate account files. The Bank needed a full audit of more than 16,000 customer document files and outsourced the work to Kefron because of its existing relationship and specialist information management capabilities.

Kefron delivered a bespoke solution: Filestores collected and transported crates to the Digital Division, files were checked against the Bank’s e-lists, non-compliant files were returned to branches, and compliant files were barcoded, catalogued and divided into four document classes. The files were scanned with Kofax Capture into text-searchable PDFs, hosted on FileWeb (with RSWeb tracking) for access by about 40 staff, and backed up biannually on DVD. Kefron scanned 16,400 customer files on time and within budget, delivering measurable compliance and auditability, reduced AML risk, faster access for staff, and improved information security and operational efficiency.