Case Study: The Rotunda Hospital achieves secure, instant access to patient records with Kefron

How a hospital implements end-to-end document management

The Rotunda Hospital, a long-standing tertiary maternity and neonatal centre, faced the challenge of managing large volumes of highly sensitive paper records (patient charts, social work files and corporate documents) that were previously handled manually. Seeking greater efficiency, security and regulatory compliance, The Rotunda Hospital ran a tender and awarded the contract to Kefron to provide end-to-end document management, including electronic content management (M-Files), document scanning and logistics.

Kefron implemented a full solution: requirements capture, M-Files installation and vault design, migration, training, OCR-enabled scanning (approximately 1,000 charts captured annually, each 5–500 pages), FOI pagination, and secure SFTP delivery plus same‑day and five‑day turnaround logistics. As a result, Kefron delivered instant, audited access to patient records, stronger security and GDPR compliance, a single point of contact for support, and reduced clinical risk from missing files — with measurable outputs such as ~1,000 charts scanned per year and guaranteed same‑day or five‑day return services.