Case Study: a leading telecommunication company reduces callback phishing risk with Keepnet Labs

Leading Telecommunication Company - Customer Case Study

A leading telecommunication company faced significant threats from callback phishing attacks, which aimed to trick its 22,000 employees into calling malicious numbers, potentially leading to data breaches and financial losses. To counter this, the company partnered with Keepnet Labs and implemented its Callback Phishing Simulator to increase employee awareness and protect sensitive data.

Keepnet Labs provided a solution that included targeted vishing awareness training, regular simulated phishing tests, and an automated system for reporting and correcting employee mistakes. The results were highly successful, improving the employees' ability to recognize callback phishing by 93% and reducing the associated risk score from 79% to 7% in one year. This effort also saved the company $17,900 annually in incident handling costs and strengthened its overall security posture.