Case Study: Teknosa boosts voice phishing detection with Keepnet Labs

How Teknosa turned the tide on an ongoing voice phishing risk across 211 retail locations, with a potential $439,250 annual loss!

Teknosa, a leading technology retailer, faced significant challenges from vishing (voice phishing) attacks, which were lowering employee morale, wasting resources, and creating financial and legal risks. To equip its 2,500 employees with the skills to identify these scams, Teknosa partnered with Keepnet Labs and implemented its security awareness training and Vishing Simulator.

By deploying Keepnet's automated simulations and tailored training modules, Teknosa improved its employees' ability to recognize fake phone calls by 80% within 90 days. The solution also streamlined incident response, helping the company prevent an estimated $439,250 in potential annual losses and save $30,000 annually in operational costs, significantly mitigating their risk.

Teknosa

Ulas Kaya

Information Security Manager