Case Study: IT Services Zug AG achieves reliable multi-tenant Microsoft 365 backup with Keepit

A Keepit Case Study

Preview of the IT Services Zug AG (ITS Zug) Case Study

ITS Zug cuts backup troubleshooting to near zero with Keepit

ITS Zug, a central IT service provider for public administrations and schools in the Canton of Zug, faced significant operational challenges in protecting Microsoft 365 data across multiple tenants. Their previous backup solution was unstable, requiring constant troubleshooting and offering unreliable recovery. They needed a more reliable and scalable solution from a vendor like Keepit to reduce overhead and ensure data protection.

By implementing Keepit's SaaS backup for Microsoft 365, ITS Zug gained a centralized and independent backup architecture. This solution provided reliable, automated protection and fast, granular recovery capabilities. The results included a major reduction in daily operational effort and troubleshooting time, allowing the team to focus on strategic priorities with confidence in their backup integrity.


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