Keen
16 Case Studies
A Keen Case Study
Runscope, a San Francisco–based API monitoring company, needed a flexible event analytics platform to make faster, data‑driven decisions. The nine‑person team struggled with tools that lacked a solid API and clear data views, which slowed insight into customer behavior, feature adoption, and sales metrics.
Using Keen’s API and prebuilt widgets, Runscope launched KPI dashboards in under 20 minutes and integrated event tracking for signups, tests, imports, and feature usage. The consistent API/UI reduced the learning curve, enabled daily decision‑making, and revealed real adoption and usage patterns—helping the team prioritize work, validate features, and move from intuition to data.
John Sheehan
Co-Founder and Chief Executive Officer