Case Study: Washington Trust Bank achieves faster, lower‑cost transaction-level budgeting and unified performance management with KCI Computing's CONTROL

Banking on Stronger, More Flexible Performance Management Capabilities

Washington Trust Bank engaged KCI Computing to solve a fragmented performance management environment: the bank needed to replace a home‑grown budgeting application, consolidate four disparate systems, and support transaction‑level budgeting and forecasting while keeping implementation and ongoing maintenance in‑house. The bank selected KCI Computing’s CONTROL to deliver the required functionality, flexibility and ease of use so its finance team could manage a highly fluid budgeting process without heavy ongoing consulting costs.

KCI Computing mapped transactional data, helped build the initial budgeting model and guided Washington Trust Bank through Web‑enabled training while the bank completed more than 90% of the implementation. As a result, the bank saved roughly 67% on up‑front software costs versus competitors, kept consulting fees low (about one‑third of the software cost), completed the annual budget about 30 days earlier, cut key analysis time from two weeks to minutes, limited non‑interest expense growth to 2.0% (the lowest in 17 years), and consolidated four systems into one with improved security and reporting.

Washington Trust Bank

Sharry Ditzler

Vice President Finance