Case Study: Raw Coffee Company boosts on-time order fulfillment by 70% with Katana

Raw Coffee Company boosts on-time order fulfillment by 60% with Katana

RAW Coffee Company, a Dubai-based specialty coffee roaster focused on ethically sourced beans, struggled to manage raw material inventory, track batches and expiry dates, ensure on-time deliveries, and gain visibility into their manufacturing processes. To solve this they turned to Katana’s manufacturing ERP, leveraging features such as batch and expiry tracking plus integrations with Xero and Shopify.

Katana implemented production scheduling, bill of materials (BOM) management and seamless integrations to give RAW Coffee Company real-time inventory and order visibility. As a result, Katana helped them improve on-time order fulfillment (reported as nearly 60%, with marketing headlines noting up to 70%), optimize raw material and finished-goods inventory by ~30%, and increase day-to-day operational efficiency by up to 40%.

RAW Coffee Company

Nadia Hussain

Supply Chain Manager