Case Study: a global insurtech platform achieves 75% faster releases with Katalon

Global Insurtech Platform cuts testing cycle time by 75% with Katalon

The customer, a global insurtech platform, faced significant challenges as its complex digital insurance suite expanded. Manual testing processes were slowing releases to a crawl and letting defects reach production, which eroded trust and hindered growth. To address this, they partnered with vendor Katalon and implementation partner KMS Technology to modernize their quality engineering practice.

Katalon's solution involved establishing an automation-first foundation built on Katalon Studio and layering in AI to accelerate test creation. This was integrated into a data-driven QA ecosystem within their CI/CD pipeline. The results were a 75% reduction in testing cycle time, automation coverage of 90-95%, and a 60% reduction in production defect leakage. This transformation provided the insurtech leader with real-time visibility into release readiness and the confidence to innovate continuously.