Case Study: Banco Pichincha fights banking fraud with Kaspersky Fraud Prevention

Banco Pichincha protects 180,000 customers from banking fraud with Kaspersky

Banco Pichincha, a major bank in Ecuador, faced significant challenges from cyber criminals targeting its online banking customers with phishing, spam, and malware. With over 62% of customers facing theft attempts annually and a large network including branches with limited security awareness, the bank needed to restore confidence. They chose to partner with Kaspersky, implementing the Kaspersky Fraud Prevention platform to enhance security for online and mobile banking.

The Kaspersky solution provided multi-layered protection for customer endpoints, including a new mobile banking app with anti-malware and fraud prevention features. The results were very positive, with no security breaches among the over 180,000 customers who downloaded the software. This successful exercise restored customer trust, improved the bank's reputation and user experience, and delivered on Banco Pichincha's public commitment to advanced fraud prevention.

Banco Pichincha