Kaseya
55 Case Studies
A Kaseya Case Study
Dataprise, a leading Washington, D.C.–area managed service provider with over 300 engineers, needed to stand out in an intensely competitive MSP market by creating higher-value, scalable services and ensuring strict SLA delivery. The firm sought advanced automation so engineers could move beyond routine tasks and pursue enterprise-level projects and new service offerings.
By leveraging Kaseya VSA’s automation and remote-management capabilities, Dataprise automated complex deployments and created offerings like “Remote Control-as-a-Service.” The result: dramatic time savings (one project went from 10 hours to 1), reliable SLA fulfillment, winning new enterprise bids, and growth—Dataprise more than tripled the number of endpoints it manages over four years.
Greg Mack
Systems Engineer