Case Study: UltiSat achieves SLA-backed, cost-effective global satellite network monitoring with Kaseya Traverse

A Kaseya Case Study

Preview of the UltiSat Case Study

Kaseya Traverse Offers UltiSat a Full-Featured Platform to Meet Its Unique Needs

UltiSat, a global satellite communications provider, was engaged to design, implement and operate satellite links for 250 remote sites worldwide under a contract with strict SLAs, complex measurements and 24x7 “lights-out” monitoring. The diverse site types and distributed footprint required flexible management views at global, regional and site levels and a monitoring solution that could handle the unique characteristics of a large satellite network.

UltiSat chose Kaseya Traverse for its configuration flexibility, comprehensive reporting, low resource requirements and ease of customization. Traverse’s APIs and containerized views enabled two‑way integration with UltiSat’s Health Check application and site‑level monitoring for primary and redundant infrastructure. The deployment met the SLA requirements, improved visibility and control, reduced operational costs, and delivered strong technical support.


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UltiSat

Jim Crichton

VP of Engineering, Ultisat


Kaseya

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