Case Study: Vivonet achieves reliable, scalable POS uptime and PCI‑compliant cloud management with Kaseya

Kaseya Helps Vivonet Provide Quality Service to Customer Service Experts

Vivonet, a cloud-based POS provider behind Halo Restaurant POS, helps restaurants outsource transaction processing so staff can focus on service rather than technology. As the company grew to support 5,000 terminals across 3,500 locations, it needed a way to monitor, maintain and update distributed systems without disrupting busy restaurant operations or compromising PCI compliance.

Vivonet implemented Kaseya’s SaaS remote management to gain central visibility and control, set automated performance thresholds and push tested software updates to all terminals. The result: improved uptime and security, consistent deployments, streamlined onboarding, scalable support as new customers sign on, and greater peace of mind for restaurant owners and managers.

Vivonet

Paul Needham

Vice President of Operations, Vivonet