Case Study: Tabush Consulting Group achieves scalable managed-services operations, standardized service delivery and 30% fewer tickets with Kaseya

Kaseya Helps Transform Tabush Into a True Managed Services Provider

Tabush, a New York–based IT service provider, was struggling to scale and predict service costs because critical management data were scattered across disparate tools. The company operated reactively with frequent cost overruns, inconsistent staffing and an hourly billing model that made resource planning and consistent service delivery difficult.

After adopting Kaseya’s managed service automation and deploying agents across about 2,500 endpoints, Tabush centralized monitoring and management, automated repetitive administration with scripts, and integrated third‑party tools into a single dashboard. The result: roughly a 30% drop in tickets and maintenance time, standardized service delivery and fixed per‑node pricing, improved reporting and scalability, and higher profitability and service quality.

Tabush Consulting Group

Darragh Fitzpatrick

Executive Vice President, Tabush