Case Study: All Covered achieves nationwide scale and standardized, automated IT management with Kaseya

Kaseya Helps MSP Become the Largest Nationwide IT Service Provider for SMBs

All Covered, a division of Konica Minolta Business Solutions U.S.A., built a national IT managed services business serving SMBs and mid-sized enterprises but faced the challenge of delivering consistent, scalable support across disparate offices and acquired companies. The company needed a standardized, automated way to manage endpoints, enforce security and patch policies, and onboard new client environments without degrading service quality.

All Covered created its Unified Management platform around Kaseya’s remote IT systems management tools, giving administrators centralized visibility and automated policy enforcement across 45,000 client systems. The solution automated patching, backup and antivirus deployment, reduced manual night-shift patch work, enabled proactive 24/7 monitoring and faster remediation, and freed engineers to focus on client-facing and strategic projects while delivering uniform service nationwide.

All Covered

Mike Verner

Vice President, Central Services, All Covered