Case Study: Lifeline of Ohio achieves 24x7 IT availability to match organs to patients with Kaseya

Kaseya Helps Lifeline of Ohio Match Organs to Waiting Patients

Lifeline of Ohio is a non-profit organ procurement organization whose coordinators rely on laptops and web-based medical forms to qualify donors and recover organs quickly. With a small IT staff supporting distributed, mobile users, downtime or lack of remote access forced slow, error-prone paper fallbacks that risked missed matches and patient lives.

They implemented Kaseya to consolidate monitoring, patching, antivirus, inventory and helpdesk functions into a single remote-management dashboard, enabling 24/7 remediation of on- and off‑site devices. The automation cut routine maintenance by about 10 hours per week (saving ~$26,400/year), sped issue resolution, improved auditing, and ensured system availability so coordinators can reliably complete time-critical donor matches.

Lifeline of Ohio

Josh Dreher

Network Specialist, Lifeline of Ohio