Case Study: Prognosis Health Information Systems achieves paperless hospital efficiency with Kaseya

Kaseya helps enable the paperless hospital

Prognosis Health Information Systems, a healthcare IT provider, faced a challenge in efficiently and securely managing the on-premise IT infrastructure for its ChartAccess electronic patient records solution at 31 hospital customer sites. Their existing remote tools were inefficient for handling diverse, firewall-protected environments, making maintenance a complex process that threatened service levels and HIPAA compliance. They turned to vendor Kaseya for a solution.

By implementing the Kaseya IT Automation Framework, Prognosis HIS gained a single, web-based platform to proactively monitor, maintain, and update its remote application servers. This solution automated processes, identified and often remediated issues before they caused downtime, and ensured HIPAA compliance. The efficiencies achieved allowed Prognosis HIS to reliably offer its on-premise solution without adding staff, saving an estimated $100,000 annually in salaries while also opening up potential new revenue streams through managed services.

Prognosis Health Information Systems

Grady Parker

Network Engineer, Prognosis Health Information Systems