Case Study: Safe Systems achieves rapid business growth and scales to 6,000+ clients with Kaseya

Kaseya Enables Rapid Business Growth for Ambitious MSP

Safe Systems, Inc., an Atlanta-based network integrator focused on community banks, set out to shift from regional break‑fix work to a national managed services provider with a goal of 25% annual growth and 15,000 managed systems. Its existing appliance-based monitoring solution couldn’t scale past roughly 3,000 clients and had inconsistent pricing, which caused performance failures, budgeting uncertainty and blocked expansion.

By deploying Kaseya’s web-based IT automation platform, Safe Systems gained centralized remote monitoring and agent-based management that scaled quickly and reliably; within six months it was managing more than 6,000 clients. The move cut assessment man-hours by about 50%, increased MSP sales 37% year-over-year, boosted margins without adding staff, and added auditing features for GLBA/SAS 70 compliance—putting the company on track to reach its growth targets.

Safe Systems

Curt Frierson

Executive VP of Technology and Education, Safe Systems, Inc