Case Study: Inspired IT saves 100+ hours per month with Kaseya 365

Inspired IT protects 1,200 endpoints and saves 189 hours with Kaseya

Inspired IT, an Australian MSP experiencing rapid growth, faced challenges with a fragmented tool stack, inefficient processes, and a lack of operational maturity. Their wide array of disconnected point solutions created complexity and prevented scalable growth. To refocus on profitability and a higher security baseline, they turned to the Kaseya 365 platform for a consolidated solution.

By implementing Kaseya 365, Inspired IT consolidated its endpoint security, RMM, SOC, and other tools onto a single platform. This Kaseya solution enabled the creation of two structured service tiers and introduced AI-powered ticket triage. The results were significant, including the protection of 1,200 endpoints without adding headcount and the saving of over 100 hours per month through automated ticket triage alone.

Inspired IT