Kaseya
55 Case Studies
Case Study: simpleroute achieves faster technician performance and rock-solid security with Kaseya's VSA & BMS
A Kaseya Case Study
How Switching to Kaseya Improved Efficiency and Security for simpleroute
simpleroute, founded in 2009 by Brett Johnson to provide reliable IT services to Vermont businesses, struggled with a previous RMM/PSA stack that produced unreliable patching, slow remote connections, and recurring scripting problems—issues that put clients at risk and hindered technician productivity.
simpleroute moved to Kaseya’s VSA and BMS (IT Complete), which delivered consistent, rock‑solid patching, lightning‑fast remote control, and seamless RMM/PSA integration. The change restored technician efficiency, improved security and visibility across client environments, and enabled better reporting and business conversations through BrightGauge and unified dashboards.
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simpleroute
Brett Johnson
President