Case Study: Phillips County improves drone investigation collaboration and data management with Kaseware

Phillips County and “The Case of The Mysterious Drones”

Phillips County, a small county in Colorado, faced a unique challenge with a sudden spike in mysterious drone sightings that generated significant public fear and national media attention. Their four law enforcement agencies needed an efficient way to manage the high volume of related calls for service and investigate the patterns of these incidents. To handle this, they utilized their recently deployed system from vendor Kaseware for dispatch, records management, and reporting.

The solution involved using Kaseware to log and map all drone-related calls for service, which allowed the agencies to effectively track and analyze the incidents in one centralized system. This provided a clear visual representation of the activity to help identify patterns in the mysterious occurrences. The measurable result was the logging of 13 calls in a single week, and the system provided an efficient investigative process that improved collaboration and data management for the agencies during this high-profile event.