Case Study: Multi-Billion Dollar Airline Company reduces scraping and loyalty fraud with Kasada

How Kasada Protects Airlines from Scraping Attacks & Loyalty Fraud

Multi-Billion Dollar Airline Company was facing relentless bot-driven scraping from unauthorized OTAs, with up to 99% of traffic on key endpoints coming from bots. This created pricing and inventory abuse, inflated costs, distorted analytics, and hurt the customer experience and airline brand.

Kasada integrated with the airline for a 30-day proof of concept to replace the existing CDN-based bot mitigation approach and stop scraping and loyalty fraud. The results included shutting down the unauthorized OTA’s scraping, improving site speed and stability by 30%, and helping the airline protect direct bookings and ownership of customer relationships.