Case Study: Sikes Fleet Services boosts revenue and shop efficiency with Karmak Fusion

Sikes Fleet Services - Customer Case Study

Sikes Fleet Services, a service and maintenance provider with locations in Georgia and Texas, needed a better way to track preventive maintenance, deferred repairs, and technician efficiency to improve visibility into shop performance and revenue opportunities. The company turned to Karmak’s Fusion system to gain easier access to the data and reporting needed to monitor daily operations.

With Karmak Fusion, Sikes Fleet Services was able to manage PM schedules, document deferred repairs for later follow-up, and closely monitor technician efficiency using reports, charts, and BI tools. The result was stronger insight into where the shop was performing best, better follow-up on customer repairs, and a more effective way to generate revenue and boost the bottom line.

Sikes Fleet Services

Jason Wetzstein

Service Manager