Case Study: Domino’s achieves faster onboarding and compliance with KarmaCheck

Domino’s employees onboarded within hours instead of days

Domino’s, a quick-service restaurant with frequent hiring needs across 10 restaurants, was struggling with a slow, manual onboarding and background check process. The team had to manage separate vendors for MVR and criminal checks, deal with missing or inaccurate paperwork, and often let candidates start work while checks were still pending, which created compliance risks and caused only 30% of candidates to complete onboarding.

KarmaCheck implemented a mobile-first background check and onboarding platform that let applicants submit information from their phones, ran MVR and criminal checks in parallel, sent notifications to applicants and employers throughout the process, and automated rechecks every six months for active employees. With KarmaCheck, Domino’s achieved 96% instant background checks, 99% of applicants completing onboarding, and more than 4 hours saved per day for the compliance team, while also reducing wasted screening costs.

Domino’s