Case Study: Virtus Advisory Services achieves 40% faster billing with Karbon Billing & Payments

Virtus Advisory Services cuts billing time by 40% with Karbon

Virtus Advisory Services, a Canadian accounting firm, faced significant operational challenges due to using a tangle of disconnected software systems for time tracking, task management, and email. This lack of integration led to poor visibility into performance, unmanageable communications, and an inefficient manual billing process. Seeking a unified practice management tool, the firm turned to the vendor Karbon for a solution.

By implementing Karbon, specifically its practice management platform with Billing & Payments, the firm standardized its workflows and centralized client information. The solution from Karbon resulted in a 40% reduction in time spent on billing and allowed the firm to collect 20% of its accounts receivable within 20 days. This provided a foundation for complete process standardization, better capacity planning, and data-driven decision making.

Virtus Advisory Services