Case Study: Padgett Business Services achieves increased visibility and saves 3+ hours per day with Karbon

Padgett Business Services are thriving with increased visibility through Karbon

Padgett Business Services, NC is a Morrisville-based accounting firm serving small businesses with accounting, tax, payroll and bookkeeping services. Before adopting Karbon, the team struggled with limited visibility and fragmented communication that left staff feeling like they were “swimming alone” and hindered consistent client service. Padgett implemented the Karbon platform to centralize work and improve transparency across the firm.

Using Karbon, Padgett gained clear visibility into tasks and client work, enabling better collaboration and more actionable advice for clients. The firm reports measurable productivity gains—saving 3 hours and 15 minutes each day overall and an additional 1 hour per day previously spent managing email—and describes Karbon as “stellar” in transforming their workflow and output.

Padgett Business Services

Scott Scarano

Padgett Business Services