Case Study: Oyster Hub achieves 42% revenue growth in 28 days with Karbon

Oyster Hub Added 42% Additional Revenue During the Coronavirus Pandemic

Oyster Hub, a 4–10 person accounting and advisory firm in Sydney, faced a sudden dual challenge when the coronavirus pandemic hit: moving the team to remote work while handling a surge of more than 350 new client inquiries tied to government stimulus. To stay responsive and scalable they relied on Karbon for work management, internal communications and email, needing a system that would organise workflow and replicate processes across clients.

Using Karbon as a single source of truth—templates, automated tasks and reminders, notes on work and email chains, plus time tracking into TSheets—Oyster Hub handled the influx without dropping existing client service. Karbon enabled them to raise invoices for new client work in 28 days, add 42% additional revenue, manage 350+ inquiries with a remote team, automate the equivalent of two full‑time roles and save over $100,000 in staff and opportunity costs.

Oyster Hub

Vik Naidu

Co-Founder