Case Study: Change Accountants & Advisors achieves full visibility and 15% revenue growth with Karbon

How Change Accountants & Advisors achieved full visibility and control

Change Accountants & Advisors, a Brisbane-based accounting and advisory firm, faced a lack of transparency and collaboration as client communication lived in individual inboxes and teams had no single place to see work or progress. To solve this, they implemented Karbon’s centralized workstream collaboration platform with deep Office 365 integration to bring email, tasks, discussions and workflows into one shared system.

Karbon’s solution transformed email into actionable tasks, added audit trails, templates and shared checklists, and enabled the team to plan, assign and track work in real time. As a result, Change achieved full visibility across client communication, firm‑wide productivity and efficiency gains, and a 15% revenue increase attributed to time savings from using Karbon.

Change Accountants & Advisors

Timothy Munro

Co-Founder