Case Study: DH Business Support achieves a 30% productivity boost and saves 2 hours 45 minutes daily with Karbon

DH Business Support benefit from cross-department collaboration with Karbon

DH Business Support (DH), an 11–20 person accounting firm with offices in Liverpool, Sheffield and Leicester, faced the typical complexity of accounting work: interdependent projects, missed deadlines on recurring jobs, and difficulty planning and staying in sync across the team. To bring order to communications, clients and work, DH implemented Karbon’s work-management platform.

Using Karbon, DH improved capacity planning, cross-department collaboration and proactive problem detection so issues are addressed before they affect service delivery. Karbon delivered measurable impact: 2 hours 45 minutes saved each day overall, 2 hours saved each day managing and completing work, and a 30% productivity increase.

DH

Ellie Farrell

Business Support