Case Study: Richmond County Hospice improves hospice EMR efficiency with KanTime

Richmond County Hospice - Customer Case Study

Richmond County Hospice was struggling with an outdated and inefficient EMR system that led to cumbersome documentation, inaccurate reporting, and challenges for its interdisciplinary team (IDT), intake, and billing processes. Seeking a better solution, the hospice organization partnered with KanTime to implement its hospice-focused EMR software for improved efficiency and real-time visibility.

By implementing KanTime's EMR, Richmond County Hospice gained real-time documentation and configurable dashboards, which significantly increased reporting accuracy and enabled the development of precise plans of care. The partnership with KanTime was crucial, as the vendor worked directly with the users to make updates based on their feedback. The client praised the system for being well-organized, easy to use, and for having the best intake and IDT processes they had encountered.

Richmond County Hospice

Kristina Leyden

Chief Executive Officer