Case Study: Toma Facility streamlines workplace hospitality with Kanpla

Toma Facility streamlines 19 canteens with Kanpla

Toma Facility, a leading Norwegian workplace service provider, faced challenges with its outdated catering operations. Communication was limited to static menus, and processes like ordering, payments, and guest registration were manual, which slowed efficiency and limited guest engagement. To modernize this experience, they partnered with vendor Kanpla to implement its all-in-one sales and loyalty platform.

The Kanpla solution provided a unified digital foundation, enabling guest self-registration, dynamic menu updates, and streamlined ordering and payment. This resulted in fewer manual processes, better operational control, and a smoother experience for both staff and guests. The partnership has modernized Toma's approach, with plans to expand the platform's use and integrate advanced features like AI-powered forecasting.

Toma Facility