Case Study: Genuine Dining increases revenue and saves 20 hours a week with Kanpla

Genuine Dining boosts revenue 52% and saves 20 hours a week with Kanpla

The Genuine Dining Co., a contract caterer for FORA's 70 London sites, faced significant operational challenges managing nearly £95k in monthly hospitality orders. Their difficulties included providing a seamless customer ordering experience, managing logistics for deliveries across Central London, and handling complex back-office administration. To support their growth, they partnered with vendor Kanpla to implement a customized ordering solution.

By leveraging Kanpla's technology, which featured a user-friendly ordering interface and flexible payment options, Genuine Dining automated previously manual tasks. The solution from Kanpla yielded impressive results: a 52% increase in revenue and a time saving of 20 hours per week for the operations team, allowing them to focus on service improvement instead of administrative work.

Genuine Dining