Case Study: a reputed EHR provider enhances patient engagement with KANINI’s flexible EHR portal

Enhanced Patient Engagement with a Flexible EHR Portal

KANINI partnered with a reputed EHR providing company to address a significant challenge with their patient portal. The client's existing portal lacked flexibility, as it did not offer users a choice between a mobile app and a web platform. This limitation hindered patient engagement by making it difficult for users to manage appointments, communicate securely, and handle payments on their preferred device.

The solution implemented by KANINI involved modernizing the technology stack with React and .NET, redesigning the UI/UX for better usability, and developing a hybrid mobile app. This resulted in a versatile and user-friendly portal accessible on both web and mobile platforms. KANINI's work successfully streamlined appointment management, reduced administrative burdens for healthcare staff, and increased patient engagement through more intuitive navigation and secure payment options.